Privacy Policy

1. Introduction and Scope

Welcome to Riseklix AI ("we", "us", or "our"). We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ai.riseklix.com), engage with our Answer Engine Optimization (AEO) or ChatGPT Ads services, or communicate with us.

2. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked to you ("Personal Data"). This includes:

• Directly Provided Information: When you book an AI Visibility Audit, fill out a contact form, or email us, we collect your name, email address, company name, website URL, and any specific details you share regarding your marketing challenges.
• Automated Usage Data: We automatically collect standard internet log information and details of visitor behavior patterns. This includes IP addresses, browser type, device specifications, referring URLs, and interaction metrics on our site.
• Cookies and Tracking Technologies: Our website uses cookies, web beacons, and similar tracking technologies (including Google Analytics 4) to track user behavior, analyze trends, and administer the website.

3. How We Use Your Information

We process your data for the following legitimate business purposes:

• To provide and manage your requested AI Visibility Audits and consulting services.
• To respond to your inquiries and offer customer support.
• To improve our website architecture, ensuring optimal Answer Engine ingestion and user experience.
• To measure the effectiveness of our marketing campaigns and generate aggregated, anonymized analytical reports.
• To comply with legal obligations and enforce our Terms of Service.

4. Data Sharing and Third-Party Disclosures

We do not sell your personal data. We may share your information with trusted third parties strictly under the following conditions:

• Service Providers: We use third-party vendors (e.g., website hosting, CRM platforms, Google Analytics) to facilitate our services. These partners are bound by strict confidentiality agreements.
• Legal and Regulatory Requirements: We may disclose your information if required to do so by law, court order, or governmental request.
• Business Transfers: In the event of a merger, acquisition, or asset sale involving Riseklix Media, your Personal Data may be transferred as a business asset.

5. Cookies and Google Analytics

We use Google Analytics (gtag.js) to understand how visitors engage with our site. Google Analytics collects first-party cookies, data related to the device/browser, IP address, and on-site activities to measure and report statistics about user interactions. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

6. Your Privacy Rights (GDPR & CCPA/CPRA)

Depending on your jurisdiction, you may have specific rights regarding your Personal Data:

• Right to Access: You can request copies of your Personal Data.
• Right to Rectification: You can request that we correct any inaccurate or incomplete data.
• Right to Erasure (Right to be Forgotten): You can request the deletion of your Personal Data, under certain conditions.
• Right to Restrict Processing: You can request that we limit the processing of your Personal Data.
• Right to Data Portability: You can request that we transfer the data we have collected to another organization, or directly to you.

To exercise any of these rights, please contact us using the details below. We have one month to respond to your request.

7. Data Security and Retention

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, or destruction. We retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by law.

8. AI and Third-Party API Processing

As an AI optimization agency, we utilize Large Language Models (LLMs) and tools like OpenAI's API to analyze public website data and generate audits. We do not input your confidential Personal Data or proprietary trade secrets into public AI models for training purposes. Any client data analyzed via AI APIs is done through zero-retention enterprise endpoints in compliance with data security best practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or regulatory frameworks (such as the EU AI Act). The updated version will be indicated by an updated "Effective Date" at the top of this page.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our privacy team:

Email: satwik@riseklix.com
Organization: Riseklix Media (Riseklix AI Division)